Anyone else on Nxstage having trouble getting through with a phone call, even while on treatment? I had an issue this am, got the "you're the next caller" and four minutes later, they answered. This was after I pressed the star key. Of course, by the time they answered, I had to abandon ship, leave my blood because everything was clotting. Swell.
Delayed time getting your call answered - Kidney Dialysis
Delayed time getting your call answered
Written by
Bassetmommer
To view profiles and participate in discussions please or .
4 Replies
•
B-Mommer, you and I have had this conversation a couple weeks ago, but this is one of the reasons I don't want to venture into home hemo. Not yet, anyhow. I guess I have some learning to do, but these kinds of circumstances make me leery.
In the meantime, I hope they get their act together for you. I know that I'd be raising all sorts of hell with whoever needs to hear it. There is no reason priority calls go unanswered for so long.
Good Greif !...They should have a Stat Emergency Line !...Did you get things taken care of ?
Not what you're looking for?
You may also like...
Ultrafiltration getting reduced over time
reduced to around +100ml from each 2 litre bag. Big swelling in legs was the result. The...
Not Getting Full/Scheduled Treatments Due to Dialysis Center
week = 52 treatments per year This is the same as missing four months of treatments!! 15 minutes...
Getting ready to start Dialysis
I had a visit with my Dr. yesterday. EGFR is down to 10. Although I am still not showing symptoms...
I got the call!
got the call saying they had a suitable kidney for me. I have been on the list for 3 years and had...